Shipping policy
DIGITAL PRODUCT DELIVERY POLICY
HOW YOUR PRODUCT IS DELIVERED
All products sold on this website are digital downloads. There is no physical shipping involved. No product will be mailed to you and no shipping fees will ever be charged at checkout.
Upon completing your purchase you will receive an automated email to the address provided at checkout. This email will contain your secure download link to access your digital guide. This email is typically delivered within two minutes of purchase.
DELIVERY TIMEFRAME
Your download link will be sent immediately and automatically upon payment confirmation. In most cases this takes less than two minutes.
If you have not received your download email within 10 minutes of purchase please take the following steps before contacting us:
— Check your spam or junk mail folder — automated delivery emails occasionally filter there — Check that the email address entered at checkout was correct — Search your inbox for an email from Thrive Ingredients
If you have completed the above steps and still cannot locate your download email please contact us at info@thriveingredients.com with your order number and we will resend your download link immediately.
ACCESSING YOUR DOWNLOAD
Your download link will direct you to your digital guide in PDF format. The guide can be opened and read on any device including smartphones, tablets, laptops, and desktop computers.
We recommend saving the file directly to your device upon download so you have permanent offline access. Your download link will remain active for 30 days and can be accessed multiple times during that period.
LOST OR EXPIRED DOWNLOAD LINKS
If your download link has expired or you have lost access to your original delivery email, please contact us at info@thriveingredients.com with your order number. We will reissue your download link promptly. Proof of purchase may be required.
INTERNATIONAL CUSTOMERS
As this is a digital product there are no international shipping restrictions, customs fees, import duties, or border delays. Your guide is delivered instantly to your inbox regardless of where in the world you are located.
NO PHYSICAL SHIPPING
To be completely clear — no physical product will ever be shipped as part of this purchase. If you are looking for a printed version of this guide, we recommend downloading the PDF and printing it locally at a print shop or at home.
CONTACT
For any delivery issues please contact us at:
Email: info@thriveingredients.com